Fannie Mae recently introduced a new short sale escalation process to resolve short sale challenges. The tool -- HomePath for Short Sales -- is open to any real estate professional working on a short sale involving a Fannie Mae-owned loan. To reduce duplication and centralize the process, the Short Sale Assistance Desk has been retired. Please visit for information on Fannie Mae’s short sale process and to raise an issue on a particular short sale with Fannie Mae directly.

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